Tuesday, March 5, 2019

Managing People†Lenovo China Essay

SummaryThis engagement expresses and evaluates the Lenovo chinaw bes human resource wariness from tailfin parts. At stating, it introduces simply the history of Lenovo china. Then, describing and analysing approach of slew focus in Lenovo is the strike point done five elements of overall approach, dust of rewarding instruction execution, employees recruitment, rules to modify emergence employees and the assessment of individual operation. In particularly, the last three is talked mainly. However, the judgment system has a little enigma. Next, it mentions the lead of Lenovo chinaw be which is mixture Chinese and westward style. At end of the assignment, it gives or so private idea and recommendations on the appraisal system.1.0IntroductionThe report leave appraise human recourse perplexity and give recommendations for Lenovo mainland china. At beginning, it exit introduce the background of Lenovo chinaw ar. Then it depart describe Lenovo chinas approach of people management from five aspects. E peculiar(prenominal)ly, it will focus on selecting and developing employees as well as the appraisal. Then it will talk about Lenovo chinas leadership and organisational finis. Finally, it will give personal opinions on Lenovo china and evaluation.2.0 heap management in Lenovo China2.1Introduction of Lenovo ChinaThe Lenovo China was established in 1984, number the name of Personnel Department into Human Resources Department in 1995 when they had been an change magnitude aw arness of the importance of persons (Ge, 2004). Nowadays, Lenovo China was a successful company because Lenovo China had ranked NO.450 in the ranking of the fortune Global 500 (CNN, 2011).2.2Approach of People management in Lenovo China2.2.1Overall approachThe overall approach of Lenovo China is the mixture of classical approach and modern management theory with compounding of X and Y theory (Mullins, 2010). In classical approach (Mullins, 2010), Lenovo China do non use absolute power and control over people. They think highly of human resource, because they know the importance of the talents (Ren, 2003). In addition, Lenovo Chinas leaders also communicate with employees and listen to their opinions in bless to gain their trust, which could obtain much ideas for growth of the federation. In spite of this, Lenovo China still own a ac leave set of the corporation system to manage people (Pi, 2011).In Lenovo China, as employees be doing any take in, they must(prenominal) comply with these three principles 1.insisting on working according to the rules if there atomic number 18 rules. 2. Working according to the rules in advance and coming up with recommendations timely, if the rules atomic number 18 not reasonable. 3. Applying and working according to the cultural value criteria of Lenovo China, if there are no rules (Pi, 2011). Employees of Lenovo China are in a condition of proportional morose control, but they will be provided properly freedom to suck a bun in the oven activities and take responsibilities. For instance, technicians in Lenovo China have rights to ad skillfuling their work hours with freedom (Deng, 2002). Thus, Lenovo China could offer opportunities to fulfil their ego require.The overall approach is with Chinese and western characteristics of management and combine well these 2 management model. Lenovo China do not allow individualism like America, but they advocate collectivism. However, they are not like the onetime(a) Chinese management modelcentralization. Thus, the immature generations can not only fulfil themselves but enjoy freedom at the same time. thither are rules to control yet.2.2.2System of rewarding effectLenovo China apply mainly the Alderfers ERG theory (Mullins, 2010) to motivate employees, because they have two approaches which are material satisfaction and psychological satisfaction (Pi, 2011).At beginning, for old generations of Lenovo employee, they have h igher psychological demands. In addition to call down that their own knowledge can transform into prises, their purposes are concerns about development of China. These people do not ask for much in physical satisfaction (Ren, 2003). On the contrary, there is a strong collective smell of honour between the old generations of Lenovo people. Hence, the motivation for them is development of collective tang and motivation of goals (Ren, 2003).Further, at present, the raw generations of Lenovo people is primarily motivated by physical satisfaction, because a plenty of orthogonal corporations and joints ventures were entering into China aft(prenominal) the 1990s with offering high wage to attract diverse people, it exist state-owned enterprises (Ren, 2003). However, nowadays, Lenovo Chinas physical satisfaction includes several sides stipend, bonus, welfare and warrants. cram have companys, departmental and individual (Ren, 2003). For example, the half of the excess comp permite part shall be handed over to the corporation, and their department will dismiss the rest of part to reward or give welfare (Pi, 2011). benefit is normal welfare, such as insurance and housing public monetary fund and so on. However, Lenovo China take the high standard. For instant, government has set a rule that all(prenominal) person have to save the 4 part to8 percent of salary for the housing public fund, thus Lenovo China will save the 8 percent for employees (Ren, 2003).The advantage of method of motivation is that employee could be stimulated to devote oneself to fulfilment of overall objectives and personal expectations. In addition, the shipway of stimulations of Lenovo China are very(prenominal) reasonable, because it is according to difference of unlike people to provide distinct stimulation, such as different personality, knowledge and features of jobs (Deng, 2003). Nevertheless, the much physical reward, the more expectations. Overmuch physical reward could not barely stimulate improvement of employees, to the contrary, it perhaps leads the employee to be greedy and get cloistered benefit without thinking of organizational goals.2.2.3Recruiting and selecting employeesThe process of selecting employees in Lenovo China is very strict. on that point are two aspects which are inside recruitment and foreign recruitment (Mullins, 2010).Inside recruitment involve choosing managers from within the organization, however, Lenovo China draw together to observe their abilities in same working conditions rather than proud achievements in the past (Deng, 2002), which is particular.In addition, outside recruitment needs to hire new from outside by put up the information of campus recruitment at first (Pi, 2011). Then, beside testing of quality and evaluation of comprehensive capacity Lenovo China also have a face to face conversation (Deng, 2002). There are nine questions Lenovo will ask 1.self introduction, 2. what do you do in your company and w hat does your company do, 3. your superiorities and tell why Lenovo need you, 4. your weaknesses,5.do you have some suggestions for Lenovo,6.do you have wallet, 7.do watch the news, 8.what do you think of the job you apply and how to do well, 9.contrast with Lenovo and another(prenominal) brand, and the their advantages(Shi, 2008).Moreover, Lenovo China are willing to recruit the young who refine from a higher institution, such as, Tsinghua University, Peking University and Beijing Science and technology University and so on. In order to contest with competitors to seeking the persons with ability of master technique and senior management, Lenovo China held recruiting activities in universities in advance, and conducting activities was earlier than foreign companies in from separately one year. These activities included publicity of idea of Lenovo China and a meeting between students and outstanding employees with an on-site consultation of employment. Further, Lenovo China sp onsored a competition of website designation for the national college students and set up a special award (Pi, 2011). Providing these opportunities helps Lenovo China to better promote their own and attract graduate students and graduands effectively.Moreover, nowadays, Lenovo china focus on people who operate effectively on a global scale, regardless of their birth country(Hegar and Hodgetts, 2011 p. 536). Lenovo China had appointive William Amelio who was an American administrator from DELL in late 2005 (Schuman, 2010). However, in those years, Lenovo was absentminded out on the faster-growing segments of PC markets (Schuman, 2010 p.2). It demonstrated that foreign was not quit knowing about Chinese markets.2.2.4Methods to improve development of employeesLenovo China accent planning and retaining employees via four methods, because all of these facts of lifes and results are associated with promotion (Wang, 2006). At first, each(prenominal) employee must be working from bo ttom of the corporation, then, having promotion step by step, due to organizational culture though this process being hereditary and absorbed preferably(Ren, 2003). Secondly, they will choose those employees who are the most improved employees to training by experienced leaders teaching young challengers who will be the deputy jobs (Ren, 2003). Thirdly, it is essential to training coordinated operational capacity through with(predicate) teaching how to build teams (Ren, 2003). Finally, Lenovo China deem to be substance that is an government agency to attract talented persons, such as, giving ten present of trite of coordination, bonus and social welfare according to victorious highest standards (Ren, 2003), especially, having vacation with salary and rewarding immediately (Deng, 2002).In addition, with regard to new employments, they all entreat to attend various oriented trainings. Then, they need to gradually accept trainings of organizational culture, generic skills and asp ects of business and management (Deng, 2002). Whats more, though a serial of trainings results, evaluation of specialists and 360 degree feedback analyse what aspects of the employees need to strengthen. Next, Lenovo China trust what aspects employees film to train according to their own development. Combination of two parts determines meaning of training of these employees and the whole year training plans. (Wang, 2006)On the other hand, the method of dismissal and post changing is an old way, but it is popular with employees. When an employee could not exactly exert his knowledge in his position, leaders will consider to giving his chance to check his ability by giving his particularized objects. If he could deal with, it illustrates that the thoughts of leader has deviation. If he failed, the leader will have a personal talk when he admits his faults, the leader will hold on to supply an opportunity to him. If he could not success until the third opportunity, he will meet r efresh the position he stays at present. Then, even if the leader give him a demotion with the same wage as before (Deng, 2002), meanwhile, he will feel not uncomfortable.To conclude, it is a hommization management respecting for each member of the development, providing space of development and helping.2.2.5The appraisal of individual performanceLenovo China pay attention to performance and ability with very strict appraisal of individual performance (Wang, 2006). Human resource department and any department of managers implement and control the appraisal through two shipway which are performance measures and capability assessment. Performance was measured by numeric evaluation of quality and quantity and cost of accomplished work and other contributions for company. Capability assessment involves work ability, work attitude and potential development (Wang, 2006). Moreover, there are four forms to apprise superiors to subordinates, staff in the same level, subordinates to superi ors, and the department to the department. Meanwhile, Lenovo China use questionnaires for departments evaluate each others in each year (Wang, Zhao and Li, 2009).Furthermore, each leaders and employees should set objectives they want to achieve in each quarter and year and describe what the goals are and list specifically. In the end of each year and quarter, Human resource department and every department of managers have to exam whether the work is achieved and how the quality of work results is (Wang, 2006).In a word, salary decision, promotion and content of trainings are based on these results of the appraisal (Wang, Zhao and Li, 2009).The advantage of the appraisal of individual performance is realizing the importance of taking responsibility by encouraging employees to put their own objectives into enterprise goals (Deng, 2002). In addition, it could supervise the accomplishment of the work. Further, organization could monitor and measure the performance with dependableness.H owever, the appraisal of Lenovo China has disadvantages that employees are evaluated by managers. Due to unsteady factors like personal factors and environmental factors, the result of appraisal will be influenced. Whats more, sometimes emotional problems extremely affect results of evaluation in the process of the appraisal. virtually performances are easy to measure like sales, but some are not.2.3Lenovo Chinas leadershipRecently, the news said Liu ChuanZhi resigned Chairman of Lenovo China but be an honorary Chairman whats more, Yang YuanQing became the Chief executive officer and Chairman (Lenovo, 2011). Liu ChuanZhi, as one of pioneer of the Lenovo China, he creates slews of legends. Therefore, he has his own leadership style. He is more like a participative style of leadership. Liu ChuanZhi always let them raise their new idea, he just inspire them to bring up new thoughts without managing specific matters (Deng, 2002).Moreover, Yang YunQings management model is incomplete d irective leadership, because he gives his advice at beginning, and then let employees give their views, and at last, he makes decision (Deng, 2002). Consequently, they have a ordinary point which is allowing employees to participate in process of making decisions. They both indirect request employees creative power to get close to organizational goals (Deng, 2002). Hence, this way of encouragement is a great opportunity to fulfil ego needs. In addition, Liu ChuanZhi has distinctive personality and strong charisma which convinces employees, because he is a man of his words, which shows not only in high demands to him but his accomplished commitments for shareholders and employees (Deng, 2002).2.4Lenovo Chinas organizational cultureLiu ChuanZhi pays more attention on organizational culture, because it is a representative of Lenovo China and has significance of goals accomplishment (Ren, 2003) like task culture (Mullins, 2010). It is reflected in the statement We do what we say and own what we do (Lenovo, 2011). There are four major organizational cultures. Firstly, Lenovo China quite advocate spirit of cooperation, because Lenovo China believe that it is a requirement of maintaining a unvarying team (Deng, 2002). Secondly, they emphasize spirit of struggle, because Liu ChuanZhi said that five percent of expect turned into one hundred percent of reality. For example, in 1991, Lenovo Hong Kong had loss of more than fifty million Hong Kong dollars in three months, Lenovo overcame. As a result, Liu ChuanZhi suffered Menieres from syndrome (Deng, 2002). Thirdly, great reputation and credit is life of corporation.There are two types which are individuals and corporation. Individual reputation and credit means that working seriously and doing what they had said can win the trust of users, colleagues, subordinates and superior. The reputation and credit of corporation came from satisfaction of users. Lenovo China would rather lose money than lose credibleness and reputation (Deng, 2002). For instance, in 2003, the rate of bad account is less than 0.005% (Ren, 2003). Fourthly, inception and study are one of the cultural of corporation (Deng, 2002). Todays successes are result from Lenovo China innovating and studying continually. Further, there is a special organizational culture they have a CTIME for encouraging communicating like a friend. Meanwhile, CTIME means coffee time. Each afternoon at 1oclock, employees and leaders go to the third floor and can talk easily. Especially, leaders will pay employees for coffee every Tuesday which is for encouraging friendly intercourse from each other (Pi, 2011).Therefore, the culture of Lenovo China is successful to let employees have cohesions through communication and teamwork. In addition, the efficiency of execution is high because of nice teamwork. Overall, it is a relative perfect culture.3.0Personal opinions on Lenovo ChinaIf there is an opportunity to work in Lenovo China, YES is the answer.A t starting, this is a big and well-know corporation. For ego needs, it is based on satisfaction of physical needs at first, like food, clothes and so on. In addition, leadership in Lenovo China is different from other old state-enterprises, because it can produce a sense of belonging through each involvement of employees. When employees contribute to Lenovo China, it is important to embody the meaning of individual existence. They are not complete power control but participative style. Thus, there are more spaces to allow employees to develop strengths though proper freedom. Moreover, the dealinghip of colleagues is fair competitions instead of vicious and harmful competitions, which makes employments safety. Due to Lenovo China advocating friendly communication between leaders and employees, this policy can get rid of disaffection between people and give enough respect for employees which is attractive. Hence, ego needs could be satisfied.Then, for individual development, Lenovo China offer relevant help. They choose training employees to learn new skills for free, because they have their own training base. Apart from the hypothetical knowledge, there are leaders passing on knowledge of their experiences which is treasure and cannot learn from books directly.However, the appraisal of individual performance has a little problem which is evaluation with personal emotions. Perhaps, it is unavoidable, but it can be evaluated through various channels. For example, individual evaluation could do like department appraisal which is evaluated by doing questionnaires in other departments, managers and employees. In other words, the appraisal of individual performance can be evaluated by colleagues, managers and users.4.0ConclusionIn conclusion, it can be seen then that Lenovo Chinas people management is relatively successful. Success of Lenovo China is showed on three parts which are approach of people management, leadership and organizational culture. In particular ly, in part of approach, it focuses on three aspects which are selecting employees and how to develop employees and the appraisal system. Especially, it indicates that the appraisal of individual performance has shortage. In addition, it mentions that organizational culture is the core of corporation. Finally, it gives opinions on human relation of Lenovo China and reasons. commendationCNN. 2011. Annual ranking of the worlds largest corporations On-line. CNN Money. Available from http//money.cnn.com/magazines/fortune/global500/2011/full_list/401_500.html Accessed 11 celestial latitude 2011.Deng, Z.H. 2002. The human resource management of legend. HohhotPublication of the people of put down MongoliaGe, X. 2004. To discuss the Manpower Recourses direction of Legend Grow up. Journal of Liaoning business sector Vocational College, 63(2), 18-19. On-line. Wang Fang Data. Available from http//d.g.wanfangdata.com.cn/Periodical_lnswzyxyxb200402009.aspx Accessed 11 December 2011.Hegar,K.W. and Hodgetts R.M. 2011. Modern human relations at Work. Google Books. Available from http//books.google.com.au/books?id=kleg0QYjidUC&pg=PA536&dq=Lenovo+China+human+resource&hl=zh-CN&ei=BL_lTuqtHMSaiAf9v8y2BQ&sa=X&oi=book_result&ct=book-preview-link&resnum=2&ved=0CEMQuwUwAQv=onepage&q=Lenovo%20China%20human%20resource&f=false Accessed 12 December 2011Lenovo. 2011. Our Company On-line. Lenovo. http//www.lenovo.com/lenovo/ca/en/our_company.html Accessed 15 December 2011Mullins, L.J. 2010. 9nd ed. Management & organizational behavior. London Prentice HallPi. B.W. 2011. Liu ChuanZhi Diaries of Managing Lenovo. Beijing China Railway Publication.Shi,Y.Y. 2008. Analyses and reason of the model of human resourcemanagement. Industrial and science Tribune, 7(12), 250-251. On-line. Wang Fang Data. Available from http//d.g.wanfangdata.com.cn/Periodical_cyykjlt200812123.aspx Accessed 12 December 2011Ren, X. 2003. Liu ChuanZhi discussing experience of Lenovo China. Beijing Thread Binding Books pu blishing syndicateWang, J.P. 2006. LenovoHow to turn students into elites. Computer Education, (9), 66-69. On-line. Wang Fang Data. Available from http//d.g.wanfangdata.com.cn/Periodical_jsjjy200609021.aspx. Accessed 13 December 2011Zhang, Y.S., Zhao, M.X. and Li, J. 2009. Human Resources Management Cases Series. Beijing China Social Sciences Press

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